Quality – Our Top Priority
At Villa Beck, we neither mass-produce nor imitate short-lived trends. We value creations that last and have a permanent place in people’s lives. That is why we rely on timeless design, and, above all, on traditional craftsmanship. Thanks to the regional and sustainable production of Villa Beck, not a single production step is left out of hand.
We can provide precise information on our quality sets on request. We select the components very carefully, because a responsible production is not possible without excellent materials.
GUARANTEE AND WARRANTY
Handcrafted quality of the frames and high-quality cover materials increase the service life of seating furniture many times over. With the right care, you will keep Villa Beck multifunctional sofas in great condition. That is why, unlike most manufacturers, we can offer you not only the statutory two-year guarantee, but an additional guarantee of three more years. All in all, a five-year guarantee!
Our five-year guarantee applies to:
- Upholstery, frames and springs
- Frames and frame parts as well as non-moving load-bearing components
- Ease of care of selected cover materials such as long-life leather and upholstery fabrics according to the labelling in our fabric collection
In compliance with the conditions specified in the product information, the guarantee includes the legal warranty of two years, which only applies to new goods,
It is not transferable and extends to the territorial scope of applicable law when the purchase contract is concluded.
A claim outside of this scope is excluded. The guarantee expires if the goods are passed on to third parties.
After the statutory warranty period has expired, the supplementary three-year additional guarantee becomes effective. The guarantee service will be provided during those additional three years just as it will be during the legal guarantee period.
It is the choice of the manufacturer of fixing the item or providing a replacement item.
The guarantee does not cover additional costs. For functional parts such as fittings, electrical and electronic components, mechanisms, bogies, castors and feet have a two-year statutory warranty. With regard to the cover materials, the guarantee relates to the covers marked accordingly in the fabric or leather collection and to the properties shown in accordance with the respective guarantee provisions of the fabric supplier.
The two-year statutory warranty period applies to all other cover materials and properties.
Services provided as part of the guarantee, and goodwill services do not extend the original guarantee period.
AWARDED THE “GOLDEN M”
The “Golden M” is awarded by the Deutsche Gütegemeinschaft Möbel e.V. for the highest level of quality, safety, health and environmental protection. The Deutsche Gütegemeinschaft Möbel e.V. likes to focus more on the production of quality furniture and also reward consumer confidence through strict consumer protection. If you want some reassurance when buying furniture, ask for the “Golden M”.